CHAPTER 7 (Case Study)

QUESTION TO CONSIDER
(Case Study 1) 

1. Is this example of software problems holding up the introduction of a major new product and impacting a firm’s customers and suppliers unusual, or is it a common occurrence?

-  I Think this is a common occurrence especially when the problem occur, the delay of the products is one of the common problem, also suppliers have been affected by the missed schedule. So the introduction of a major new product will be affected.

2.What can organizations do to reduce the negative consequences of software development problems in the production of their products and the operation of their business processes and facilities?

- The Organization must have to do the right thing, such as they should increase production of the products, avoid the delayed of the deliveries of the products, product innovation market implementation and additional software development. Through reduce the negative consequences of the software development problem in the production of their products.


QUESTION TO CONSIDER
(Case Study 2)

1.With the benefit of hindsight, what steps could have been taken during development of the Patriot software to avoid the problems that led to the loss of life? Do you think these steps would have improved the Patriot’s effectiveness enough to make it obvious that the missile was a strong deterrent against the Scud? Why or why not? 

- The development that should be taken in order to avoid problems that lead to the lost of life is that they must check and review all the possible problem about the patriot missile they should develop more innovate the product before they used and launched it. I think these steps were very help to improve the patriots effectiveness and strong deterrent against Scud. 

2.What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

-  The ethical decision that the U.S military made in deploying the patriot missile is that they must first see the detailed guidance before deploying the missile. They must follow the exact Principles on how to deployed the missile to Iraq.

3. What key lessons from this example of safety-critical software development could be applied to the development of business information system software?

- The lessons from this example is that before you go or applied the software technology, you must check the detailed guidance required, there must be a safety guide to be develop in evry business information system software in order to avoid any circumstances that could lead to the lost of lives. Therefore there must be product development innovation,safety guidance and quality of a product to ensure its effectiveness to the development of business information.